Refund & Cancellation

Transparent balance rules outlining institutional settlement frameworks and payment processing guidelines for FeeFlex Education, managed by Nexasoft Technologies Pvt Ltd.

5-7 Days Refund TAT
Direct Bank Settlement
Clear Prorated Logic
Online Dispute Tracking

Financial Transaction Tracking

FeeFlex Education (a brand owned and operated by Nexasoft Technologies Pvt Ltd) structures digital accountability tools across all tuition transactions. Since academic allocations involve batch reservations within local institutes or specific slot parameters for private tutors, clear balance timelines are required.

Subscription plans or profile promotion options handling directly on our administrative terminal can be cancelled at any point, becoming effective at the end of the current accounting run. Tuition transactions track explicitly based on specific milestone timelines defined prior to matching.

Refund Turnaround Time (TAT)

Upon approval of a cancellation or dispute request, all eligible refunds will be processed and credited back to the original payment source within 5 to 7 business days by Nexasoft Technologies Pvt Ltd.

Settlement Rules

Batch Cancellations

Terminating a session mapping before the official start window triggers a full credit return, minus applicable gateway processor fees.

Prorated Processing

Discontinuing an ongoing class trajectory mid-month recalculates account logs using actual executed hours, resolving balances fairly.

Dispute Resolution

If an instructional profile fails to show up or meet mapped syllabus milestones, clients can file balance disputes through their logs within 48 hours.